Overview

Journeys on Bik are now Dev API friendly!

Connect your systems to our platform and initiate complex journeys for customers with a simple API.

Pass any variables or data from your system into a flow and use those values inside flows.

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Initiate Flow | BIK

Use cases

  1. Trigger messages to users via whatsapp, email and sms when any event happens on the Nector Loyalty Platform
  2. Initiate a flow for NDR and other shipping use cases where a response message is expected (clickpost)

Steps

  1. Create a flow on Bik Dashboard

  2. Go to docs.bik.ai and find reference for Authentication and get the details for

    Initiate Flow | BIK

  3. You can add any amount of variables in the payload as a json. We even support nested json objects

  4. After the API is called for the first time, you will be able to view the payload variables in your flow and use it in condition, message and action blocks

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