Major updates
Manifest Bundling 🚀
Manifest will be provided for free for 3 months to all new BIK onboardings
- 1000 credits free for 3 months for small sized brands.
- 3000 credits free for 3 months for medium sized brands.
Please note that the store should not have products greater than 2000 for this.
Mini map and easy navigation for flow builder -
We released simple and useful navigation tools for flow builder.
- Mini map
- 1 click fit to screen CTA
- Default rules - By default the screen will be 100% zoom. Upon changing the zoom ratio, the state is saved during the session (for both edit and analytics mode)
![image (112).png](https://prod-files-secure.s3.us-west-2.amazonaws.com/81e4204e-ab5d-4623-8131-e20b8ab1835c/aa34a29d-fbd9-49ea-9c2e-d3b4a73c44f4/image_(112).png)
CTWA changes (Multiple ad account, Easy onboarding + 2 more)
We have also done a major revamp of our platform for an enhanced CTWA experience: - Multiple ad account support & Bot customisation available at Ice-breaker level
- Zero step onboarding. Most of our client manage their IG account with us and we onboard them on CTWA as part of a single onboarding flow
- Improved analytics - cost per lead, cost per conversation, order attribution
- Automated agent assignment and calling queues
Read more here on click to whatsapp ads
Screen Recording 2023-11-28 at 11.13.38 AM.mov
Journey on special dates - Winback and Order Anniversary dates
Win back (at least 2-4 drips are recommended to be setup):
- Last ordered date 365 days ago on WA and email
- Last ordered date 180 days ago on WA
- Last ordered date 30 days ago on WA
- Win back targeted to high value users with filters on user property like RFM segment / total order value / total order count <coming soon>
Anniversary campaigns:
- It has been 1 year since your first order, here is a special discount
- It has been 1 month since your first order ..
<aside>
💡 The journey will start triggering the next day for users who satisfy the criteria. The messages will be sent sometime between 10 AM to 5 PM
</aside>
Read more about all triggers that BIK support
![image (114).png](https://prod-files-secure.s3.us-west-2.amazonaws.com/81e4204e-ab5d-4623-8131-e20b8ab1835c/12e4bc3e-60ae-4a55-9c20-a3b197a82c58/image_(114).png)