Major updates

Manifest Bundling 🚀

Manifest will be provided for free for 3 months to all new BIK onboardings

• 1000 credits free for 3 months for small sized brands.
• 3000 credits free for 3 months for medium sized brands.

Please note that the store should not have products greater than 2000 for this.

Mini map and easy navigation for flow builder -

We released simple and useful navigation tools for flow builder.

• Mini map
• 1 click fit to screen CTA
• Default rules - By default the screen will be 100% zoom. Upon changing the zoom ratio, the state is saved during the session (for both edit and analytics mode)

CTWA changes (Multiple ad account, Easy onboarding + 2 more)

We have also done a major revamp of our platform for an enhanced CTWA experience: - Multiple ad account support & Bot customisation available at Ice-breaker level

• Zero step onboarding. Most of our client manage their IG account with us and we onboard them on CTWA as part of a single onboarding flow
• Improved analytics - cost per lead, cost per conversation, order attribution
• Automated agent assignment and calling queues

Read more here on click to whatsapp ads

Screen Recording 2023-11-28 at 11.13.38 AM.mov

Journey on special dates - Winback and Order Anniversary dates

Win back (at least 2-4 drips are recommended to be setup):

1. Last ordered date 365 days ago on WA and email
2. Last ordered date 180 days ago on WA
3. Last ordered date 30 days ago on WA
4. Win back targeted to high value users with filters on user property like RFM segment / total order value / total order count <coming soon>

Anniversary campaigns:

1. It has been 1 year since your first order, here is a special discount
2. It has been 1 month since your first order ..

<aside> 💡 The journey will start triggering the next day for users who satisfy the criteria. The messages will be sent sometime between 10 AM to 5 PM

</aside>

Read more about all triggers that BIK support