- This feature can be used to set a limit on the number of times a Journey can be triggered for a particular user within a specified duration of time.
- Lets take the example of Abandoned browse journey:
- Say a user is visiting products (PDP pages) on a web-store.
- Each PDP page visit will trigger a Product viewed event.
- This event can be used to set an abandoned browse journey.
- We can check for an order placed event after 20-30 mins, and if the user has not placed any order we can send him a reminder message with some discount code.
- But since each product page visit will trigger an event, this might trigger multiple abandoned browse journeys.
- So we can set a frequency of 1 per hour to limit the execution of multiple journeys of same type for the user. This will protect us from spamming the user.
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